Stand up the workspace, Then stay in control
HelloWash connects to your locations and channels, assists with AI, and keeps staff on a scoped desktop or mobile PWA.
From setup to daily operations
Connect locations and channels
Phone lines, SMS, email, webchat, webforms, and POS map to corporates, regions, and locations.
Set prompts, hours, and access
Corporate and location instructions, workday hours, queues, roles, and section permissions.
AI assists, people own the queue
Voice and chat handle routine work. Staff take tickets, SMS sessions, and claims from desktop or the PWA.
Measure containment and SLA
True containment, FCR, FRT, QA, and membership outcomes — with a human audit trail.
Every operational surface, covered
Conversations, staff work, profiles, marketing, sales, claims, and analytics share one corporate boundary.
Voice
AI answers inbound calls, keeps recordings, and offers them to eligible agents on a browser softphone.
Web chat
Website sessions become webchat tickets when follow-up or a person is needed.
SMS
Two-way sessions, auto-replies, and bulk campaigns. Not a unified ticket channel.
Tickets and claims
Unified tickets across calls, email, forms, internal, fleet, and chat. Claims stay a separate desk.
Analytics
Containment, FCR, FRT, SLA, handler split, and QA — not raw automation volume.
Staff app
Desktop for full workflows. Installable PWA for managers and on-site users.
Ready to run car wash operations in one place?
Give corporate, regional, and site teams one system for conversations, tickets, profiles, marketing, sales, claims, and analytics.