Marketing

Campaigns, forms, and automations With consent

Lists, segments, email campaigns, bulk SMS, on-site signup forms, brand kits, and graph-based flows. Sends honor opt-in, STOP, and email suppression.

Overview

Car wash marketing on the same customer Profile

HelloWash marketing audiences are Profiles — membership status, last washed, consent, and tags. Email campaigns sequence messages. SMS campaigns are bulk sends. Flows trigger on events such as membership changes, last wash, or a signup-form submit. Signup forms create Profiles; they are not support webforms.

Key Features

What Makes It Powerful

Lists and segments

Saved Profile sets plus dynamic audiences on membership, wash recency, renewal, and engagement.

Email campaigns

Sequenced messages, brand kit, sending identity, templates, and 14-day wash, reactivation, and plan-change outcomes.

Bulk SMS

List, paste, or CSV audiences. A reply converts into an SMS session for the inbox.

Marketing flows

Triggers, waits, branches, SMS, email, tags, and goals. Quiet hours included.

Signup forms

Popup, flyout, embed, banner, or full page. Single or double opt-in. Not a support ticket.

Compliance

Sending identities, unsubscribe, physical address, SMS disclosure, and suppressions.

How It Works

Simple to Get Started

1

Build the audience

Use lists or segments on Profile membership, last washed, and consent.

2

Create the send or flow

Email sequences, SMS campaigns, or a graph automation with quiet hours.

3

Watch outcomes

Washed, reactivated, or plan changed inside the 14-day window after the first accepted send.

Demo

See It in Action

HelloWash — Marketing
Active
Email campaign
Sending
SMS campaign
86
14-day washed
Inactive 30 days — emailEmailActive
Win-back SMSSMSActive
Signup form → welcome flowFlowLive
Use Cases

Built for Real Car Wash Scenarios

Win-back

Segment inactive or canceled memberships and run email or SMS with tracked outcomes.

Lapsed washers

Flows on last-washed updates bring members back before they churn.

On-site capture

A Signup form writes the Profile and list membership, then can start a welcome flow.

Google Business Profile

Optional location linking for listings and reviews, separate from HelloWash locations until you confirm the map.

ROI

Business Impact

14-day
Wash and reactivation window
Flows
Event-driven automations
Forms
On-site Profile capture
Consent
Opt-in, STOP, suppression
FAQ

Frequently Asked Questions

Are SMS campaigns the same as email campaigns?
No. Email campaigns are sequenced marketing email. SMS campaigns are bulk SMS. The dashboard no longer creates email-campaign records with an SMS channel.
Does a Signup form open a support ticket?
No. Signup forms create or update Profiles and list membership. Support webforms create tickets.

Ready to run car wash operations in one place?

Give corporate, regional, and site teams one system for conversations, tickets, profiles, marketing, sales, claims, and analytics.